Terms and Conditions

This Agreement was last modified on 18 February 2016.

  1. Introduction

1.1 These Terms and Conditions (the “Terms”) apply to the use of the website [https://gateandmore.co.nz (the “Site”

1.2 Gate and More reserves the right to modify or update these Terms at any time without prior notice. You are encouraged to review the Terms periodically. Your continued use of the Site after any such changes will constitute your acceptance of the new Term

  1. Product Information

2.1 We strive to provide accurate and up-to-date information about our products, including descriptions, images, pricing, and availability. However, errors may occur. In such cases, we reserve the right to correct

2.2 All products and prices are subject to availability and may change without notice. Product descriptions and images are for illustrative purposes only, and actual products m

  1. Placing an Order

3.1 To place an order, you must add the products to your cart and proceed through the checkout process, providing the necessary details for order processing, including your delivery address and payment information.

3.2 By completing an order, you make an offer to purchase the products subject to these Terms. Your order will only be deemed accepted once you receive an order confirmation email from us.

3.3 You agree that all information you provide during the ordering process is accurate, current, and complete. If we believe any information is incorrect or fraudulent, we may cancel your order or refuse to process your payment.

  1. Order Acceptance and Cancellation

4.1 All orders are subject to availability and our acceptance. We may, at our discretion, refuse or cancel an order for reasons including but not limited to product unavailability, errors in pricing or product description, or suspected fraud.

4.2 If we cancel your order after payment has been processed, we will issue a full refund to the original payment method.

4.3 If you wish to cancel or modify your order after it has been confirmed, please contact us immediately. If the order has already been processed for shipping, cancellation or modification may not be possible.

  1. Pricing and Payment

5.1 All prices listed on the Site are in New Zealand Dollars (NZD) and include GST (Goods and Services Tax), unless otherwise stated.

5.2 We accept the following payment methods:

Credit cards (Visa, MasterCard, American Express)

Debit cards

PayPal

Bank transfer (for larger orders, bank details provided at checkout)

5.3 Payment is required in full before dispatch of any products. If payment is not processed successfully, we reserve the right to cancel the order.

5.4 Prices are subject to change without notice. However, the price at the time of your order will be the price you are charged.

5.5 If there is a pricing error on the Site, we will inform you of the corrected price before processing your order.

  1. Shipping and Delivery

6.1 Shipping Location: We offer delivery within New Zealand and may provide international shipping upon request. Delivery times and costs may vary depending on the shipping destination.

6.2 Delivery Charges: Shipping charges will be calculated at checkout based on the size, weight, and delivery location of your order. We may offer free shipping on certain products or for orders over a specific value.

6.3 Delivery Times: Delivery times vary based on the destination and availability of products. Estimated delivery times are provided at checkou

6.4 Risk of Loss: All risks associated with the Products, including loss or damage, pass to you once the Products are delivered to the delivery address provided.

6.5 Incorrect Shipping Information: It is your responsibility to ensure that the delivery address you provide is accurate and complete. If a delivery is delayed or not completed due to incorrect address details, additional charges may apply for redelivery.

6.6 Authority to Leave: If you provide authorization for the delivery driver to leave the parcel in a safe location (e.g., at the front door), Gate and More is not liable for loss or theft of the product after it has been delivered.

  1. Returns, Exchanges, and Refunds

7.1 Damaged or Defective Products: If your product is damaged, defective, or not as described upon delivery, please contact us within 7 days of receiving the product. We will arrange for a replacement or a full refund, including any shipping fees you paid.

7.2 Change of Mind: If you change your mind, you may return the product within 14 days of delivery, provided the product is unused, in its original packaging, and in a sellable condition. You will be responsible for the return shipping costs, and a restocking fee may apply.

7.3 Exchanges: If you wish to exchange a product, please contact us within 14 days of receipt. Exchanges are subject to product availability.

7.4 Return Process: To initiate a return, please contact us via email or phone. We will provide instructions for the return process and an RMA (Return Merchandise Authorization) number if required.

7.5 Refund Process: Once we receive the returned item, we will inspect it and issue a refund to the original payment method, less any applicable restocking or shipping fees.

  1. Product Warranties

8.1 Manufacturer’s Warranty: Our Products come with a manufacturer’s warranty, which covers defects in materials or workmanship. The warranty period and conditions vary by product. Details of the warranty for each product are available on the product page.

8.2 Warranty Claims: If you experience issues with a product under warranty, please contact us with proof of purchase and a description of the issue. We will assist in arranging repairs, replacements, or refunds in accordance with the warranty terms.

  1. Limitation of Liability

9.1 Gate and More’s liability is limited to the purchase price of the product(s) you have ordered. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or personal injury, arising out of the use of the Site or products.

9.2 We exclude all implied warranties and conditions to the fullest extent permitted by law. Our liability will not exceed the amount paid by you for the product(s) that are the subject of the claim.

  1. Privacy and Security

10.1 Privacy Policy: We collect personal information when you place an order or register an account on our Site. This information is used to process orders, communicate with you, and improve our services. We will not sell, rent, or share your personal information with third parties except as necessary for order processing or as required by law.

10.2 Data Protection: We use industry-standard encryption to protect your personal and payment information during transmission. However, we cannot guarantee the security of information transmitted over the internet.

10.3 Cookies: Our Site uses cookies to enhance your browsing experience and provide functionality such as remembering your shopping cart and preferences.

  1. Force Majeure

11.1 Gate and More shall not be liable for any failure or delay in fulfilling orders due to causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, pandemics, or delays in transportation or delivery.

  1. Termination

12.1 We may suspend or terminate your access to the Site at any time if you violate these Terms or if we believe you are engaging in fraudulent or unlawful activity.

12.2 You may terminate your account at any time by contacting us. However, any obligations incurred prior to termination will remain in effect.

  1. Governing Law and Dispute Resolution

13.1 These Terms are governed by the laws of New Zealand. Any disputes arising from the use of the Site or the purchase of Products shall be resolved in accordance with New Zealand law.

13.2 Any legal action or proceedings under these Terms shall be brought before the courts of New Zealand.

  1. Miscellaneous

14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.2 These Terms, along with our Privacy Policy, Refund Policy, and other policies linked from the Site, constitute the entire agreement between you and Gate and More.

14.3 We reserve the right to modify, update, or remove any part of the Site or the Terms at any time without prior notice.